WorthIt Support
Help with scans, accounts, purchases, limits, privacy requests, and beta feedback.
Contact
Email us at support@worthitapp.net. Include your device type, account email if you have one, the item you scanned, and a short description of what happened.
Common Help Topics
Scan quality
Scan one item at a time in good light. Include labels, model numbers, serial numbers, tags, packaging, size, storage capacity, and visible condition issues when they affect value.
Scan limits
Free accounts include 3 free scans. WorthIt Pro includes up to 100 scans per month. Additional scan packs may be offered later for users who need more capacity.
Purchases
WorthIt Pro may be offered as monthly or annual subscriptions through Apple in-app purchase. Final pricing and renewal terms appear before purchase. Manage cancellations, renewals, and refund requests through your Apple account. Use Restore Purchases in the app for eligible purchases.
Privacy requests
Email us if you need help accessing, correcting, deleting, or understanding your WorthIt account or waitlist data.
About Estimates
WorthIt estimates are informational and depend on the photo, item details, condition, market context, and available comparable listings. They are not guarantees of resale price, authenticity, demand, or marketplace outcome.
Account and Data Deletion
In the WorthIt app, go to Settings, open Security, then choose Delete Account to remove your WorthIt sign-in account from this device.
To request account or data deletion help, email support@worthitapp.net with the subject "WorthIt data request". Include the account email or user identifier if available.
Beta Feedback
TestFlight beta testers may be prompted for feedback after several scans. You can also email feedback directly to the support address above.
Legal
Read our Privacy Policy and Terms of Use.